email connector doesnt work

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hey everyone. i've tried several tutorials/solved questions but the email connector doesn't seem to work for me. any advice anyone ? im hopeless ... i've added a new runtime variable _JPI_VM_OPTIONS = Djava.net.preferIPv4Stack=true but nothing seems to work i never receive the mail. here is my bonita engine log :

13 avr. 2015 15:43:00 org.bonitasoft.engine.log.technical.TechnicalLoggerSLF4JImpl log INFO: THREAD_ID=57 | HOSTNAME=G3127 | TENANT_ID=1 | The user has executed the task [name = , display name = , id = <20002>, parent process instance = <1001>, root process instance = <1001>, process definition = <5266138508294277224>] 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: charset UTF-8 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: message test test denial 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: html true 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: subject test 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: bcc null 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: cc null 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: to anwarbenkassou90@gmail.com 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: from anwarbenkassou90@gmail.com 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: userName anwarbenkassou90@gmail.com 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: starttlsSupport false 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: sslSupport false 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: smtpPort 465 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: smtpHost smtp.gmail.com 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: replyTo null 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameters INFO: password ****** 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameters INFO: Headers null 13 avr. 2015 15:43:00 org.bonitasoft.connectors.email.EmailConnector logInputParameter INFO: headers [] 13 avr. 2015 15:43:03 org.bonitasoft.engine.log.technical.TechnicalLoggerSLF4JImpl log GRAVE: THREAD_ID=97 | HOSTNAME=G3127 | TENANT_ID=1 | The work [ExecuteConnectorOfActivity: flowNodeInstanceId = 20004, connectorDefinitionName = EmailDenial] failed. The failure will be handled. 13 avr. 2015 15:43:03 org.bonitasoft.engine.log.technical.TechnicalLoggerSLF4JImpl log GRAVE: THREAD_ID=97 | HOSTNAME=G3127 | TENANT_ID=1 | org.bonitasoft.engine.core.connector.exception.SConnectorException : "PROCESS_DEFINITION_ID=5266138508294277224 | PROCESS_NAME=RMA | PROCESS_VERSION=1.0 | PROCESS_INSTANCE_ID=1001 | ROOT_PROCESS_INSTANCE_ID=1001 | FLOW_NODE_DEFINITION_ID=-7928415675851615386 | FLOW_NODE_INSTANCE_ID=20004 | FLOW_NODE_NAME=Email Denial | CONNECTOR_DEFINITION_IMPLEMENTATION_CLASS_NAME=EmailDenial | CONNECTOR_INSTANCE_ID=20001 | org.bonitasoft.engine.connector.exception.SConnectorException: java.util.concurrent.ExecutionException: org.bonitasoft.engine.connector.exception.SConnectorException: org.bonitasoft.engine.connector.ConnectorException: javax.mail.MessagingException: Unknown SMTP host: smtp.gmail.com; nested exception is: java.net.UnknownHostException: smtp.gmail.com" org.bonitasoft.engine.core.connector.exception.SConnectorException: PROCESS_DEFINITION_ID=5266138508294277224 | PROCESS_NAME=RMA | PROCESS_VERSION=1.0 | PROCESS_INSTANCE_ID=1001 | ROOT_PROCESS_INSTANCE_ID=1001 | FLOW_NODE_DEFINITION_ID=-7928415675851615386 | FLOW_NODE_INSTANCE_ID=20004 | FLOW_NODE_NAME=Email Denial | CONNECTOR_DEFINITION_IMPLEMENTATION_CLASS_NAME=EmailDenial | CONNECTOR_INSTANCE_ID=20001 | org.bonitasoft.engine.connector.exception.SConnectorException: java.util.concurrent.ExecutionException: org.bonitasoft.engine.connector.exception.SConnectorException: org.bonitasoft.engine.connector.ConnectorException: javax.mail.MessagingException: Unknown SMTP host: smtp.gmail.com; nested exception is: java.net.UnknownHostException: smtp.gmail.com at org.bonitasoft.engine.core.connector.impl.ConnectorServiceImpl.executeConnectorInClassloader(ConnectorServiceImpl.java:332) at org.bonitasoft.engine.core.connector.impl.ConnectorServiceImpl.executeConnector(ConnectorServiceImpl.java:150) at org.bonitasoft.engine.connector.ConnectorServiceDecorator.executeConnector(ConnectorServiceDecorator.java:111) at org.bonitasoft.engine.execution.work.ExecuteConnectorWork.work(ExecuteConnectorWork.java:125) at org.bonitasoft.engine.execution.work.failurewrapping.TxInHandleFailureWrappingWork.work(TxInHandleFailureWrappingWork.java:42) at org.bonitasoft.engine.execution.work.failurewrapping.TxInHandleFailureWrappingWork.work(TxInHandleFailureWrappingWork.java:42) at org.bonitasoft.engine.execution.work.failurewrapping.TxInHandleFailureWrappingWork.work(TxInHandleFailureWrappingWork.java:42) at org.bonitasoft.engine.execution.work.failurewrapping.TxInHandleFailureWrappingWork.work(TxInHandleFailureWrappingWork.java:42) at org.bonitasoft.engine.execution.work.FailureHandlingBonitaWork.work(FailureHandlingBonitaWork.java:66) at org.bonitasoft.engine.work.BonitaWork.run(BonitaWork.java:56) at org.bonitasoft.engine.work.SequenceRunnableExecutor.innerRun(SequenceRunnableExecutor.java:47) at org.bonitasoft.engine.work.BonitaRunnable.run(BonitaRunnable.java:35) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: org.bonitasoft.engine.connector.exception.SConnectorException: java.util.concurrent.ExecutionException: org.bonitasoft.engine.connector.exception.SConnectorException: org.bonitasoft.engine.connector.ConnectorException: javax.mail.MessagingException: Unknown SMTP host: smtp.gmail.com; nested exception is: java.net.UnknownHostException: smtp.gmail.com at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl.execute(ConnectorExecutorImpl.java:127) at org.bonitasoft.engine.core.connector.impl.ConnectorServiceImpl.executeConnectorInClassloader(ConnectorServiceImpl.java:324) ... 14 more Caused by: java.util.concurrent.ExecutionException: org.bonitasoft.engine.connector.exception.SConnectorException: org.bonitasoft.engine.connector.ConnectorException: javax.mail.MessagingException: Unknown SMTP host: smtp.gmail.com; nested exception is: java.net.UnknownHostException: smtp.gmail.com at java.util.concurrent.FutureTask$Sync.innerGet(Unknown Source) at java.util.concurrent.FutureTask.get(Unknown Source) at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl.getValue(ConnectorExecutorImpl.java:151) at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl.execute(ConnectorExecutorImpl.java:121) ... 15 more Caused by: org.bonitasoft.engine.connector.exception.SConnectorException: org.bonitasoft.engine.connector.ConnectorException: javax.mail.MessagingException: Unknown SMTP host: smtp.gmail.com; nested exception is: java.net.UnknownHostException: smtp.gmail.com at org.bonitasoft.engine.core.connector.impl.SConnectorAdapter.execute(SConnectorAdapter.java:72) at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl$ExecuteConnectorCallable.call(ConnectorExecutorImpl.java:203) at org.bonitasoft.engine.connector.impl.ConnectorExecutorImpl$ExecuteConnectorCallable.call(ConnectorExecutorImpl.java:178) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) ... 3 more Caused by: org.bonitasoft.engine.connector.ConnectorException: javax.mail.MessagingException: Unknown SMTP host: smtp.gmail.com; nested exception is: java.net.UnknownHostException: smtp.gmail.com at org.bonitasoft.connectors.email.EmailConnector.executeBusinessLogic(EmailConnector.java:473) at org.bonitasoft.engine.connector.AbstractConnector.execute(AbstractConnector.java:77) at org.bonitasoft.engine.core.connector.impl.SConnectorAdapter.execute(SConnectorAdapter.java:70) ... 7 more Caused by: javax.mail.MessagingException: Unknown SMTP host: smtp.gmail.com; nested exception is: java.net.UnknownHostException: smtp.gmail.com at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1970) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:642) at javax.mail.Service.connect(Service.java:317) at javax.mail.Service.connect(Service.java:176) at javax.mail.Service.connect(Service.java:125) at javax.mail.Transport.send0(Transport.java:194) at javax.mail.Transport.send(Transport.java:124) at org.bonitasoft.connectors.email.EmailConnector.executeBusinessLogic(EmailConnector.java:471) ... 9 more Caused by: java.net.UnknownHostException: smtp.gmail.com at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:319) at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:233) at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1938) ... 16 more

thank you :)

Comments

Submitted by yannick.lombardi on Mon, 04/13/2015 - 17:20

Hi. Try to ckeck the "Starttls" box in the connector configuration.

Submitted by anwarbenkassou90 on Tue, 04/14/2015 - 09:40

im trying to send a mail to my personal email , and when i open my inbox , nothing. also when i logged in as administrator , i found the email connector in failed tasks. so my problem is whatever i do , my email connector doesnt work . as i said i've tried several web tutorial /youtube tutorial and nothing seems to work for me.

Submitted by yannick.lombardi on Wed, 04/15/2015 - 08:49

Did your company have a proxy ?

I know that I can't use the email connector with the gmail smtp because of this reason. But I can use the email connector with my company smtp.

Submitted by Sean McP on Wed, 04/15/2015 - 09:13

Removed as read the question totally wrong and gave an unrequired answer.

Submitted by anwarbenkassou90 on Wed, 04/15/2015 - 10:08

yes i've configured the proxy when i installed bonita. i've tried also with my company smtp and it doesn't work :/

No answers yet.
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