Why a task remains unassigned?

Submitted by josegante on Mon, 05/23/2016 - 12:12
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Hi experts,

I'm trying to develop a Purchase Order Approval flow with Community 7.2.3

I've created a pool with these lanes:
Initiator
Appr Level1
Appr Level2
Appr Level3

I've created a group Purchasing with subgroups in the ACME org:
Level 1
Level 2
Level 3

I've added one user to each level via the membership, and also configured actor mappings.

In the Diagram, I've created 2 transitions. If the amount of the PO is less than 1000, then the flow ends. I've tested it and it's fine.
Else, it goes to Level1 lane, where the actor defined is the Level1.

Why then the task for approval level 1 is created but it's not assigned?
What am I doing wrong?

Regards,
Jose.

Comments

Submitted by Sean McP on Mon, 05/23/2016 - 13:22

Does level 1 have a user assigned to it?

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Submitted by josegante on Mon, 05/23/2016 - 13:26

Yes it does:

    <membership>
      <userName>anthony.nichols</userName>
      <roleName>member</roleName>
      <groupName>Level 3</groupName>
      <groupParentPath>/Purchasing</groupParentPath>
    </membership>
    <membership>
      <userName>april.sanchez</userName>
      <roleName>member</roleName>
      <groupName>Level 2</groupName>
      <groupParentPath>/Purchasing</groupParentPath>
    </membership>
    <membership>
      <userName>daniela.angelo</userName>
      <roleName>member</roleName>
      <groupName>Level 1</groupName>
      <groupParentPath>/Purchasing</groupParentPath>
    </membership>
  </memberships>
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Submitted by josegante on Mon, 05/23/2016 - 17:41

Sean,
Coud it be related with actor filters? If no actor filter exists, then no assignation is done?

Regards,
Jose.

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