Unexpected BPM portal after deploy installation

Submitted by pipeacosta on Mon, 09/07/2015 - 16:13

Edit: The problem of logging with another user account is solved. To clarify, the only tabs I can see in Bonita BPM 7 portal are: "BPM Services", "Organization", "Business Data Model" and "Resources". Where is the tab for app installation?

Dear Bonita BPM Community.

This is the first time I install Bonita 7 deploy Bundle with a postgres database. Whenever I log in with the administrator account, I cannot see a "Process management" tab, as stated in http://documentation.bonitasoft.com/processes#installanapp, therefore, I don't know how to install a process. Also, when I import a new organization and try to connect with another user account, an "Unable to log in" message shows up. The engine log:

INFORMACIÓN: Initializing Bonita Engine...
2015-09-07 08:52:27.458 -0500 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer initializeEngine
INFORMACIÓN: Initializing Spring context...
2015-09-07 08:52:38.708 -0500 org.hibernate.type.TypeFactory org.hibernate.type.TypeFactory$TypeScopeImpl injectSessionFactory
WARN: HHH000233: Scoping types to session factory org.hibernate.internal.SessionFactoryImpl@177cac4 after already scoped org.hibernate.internal.SessionFactoryImpl@1a133a5
2015-09-07 08:52:43.172 -0500 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer initializeEngine
INFORMACIÓN: Initializing platform...
2015-09-07 08:52:43.172 -0500 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer initPlatform
INFORMACIÓN: Creating platform...
2015-09-07 08:52:43.383 -0500 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer initializeEngine
INFORMACIÓN: Platform initialized successfully.
2015-09-07 08:52:43.384 -0500 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer startPlatform
INFORMACIÓN: Starting platform...
2015-09-07 08:52:44.943 -0500 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer startPlatform
INFORMACIÓN: Platform started successfully
2015-09-07 08:52:44.944 -0500 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer initializeEngine
INFORMACIÓN: Initialization of Bonita Engine done! ( took 17486ms)
2015-09-07 08:52:51.755 -0500 org.bonitasoft.console.common.server.login.datastore.LoginDatastore org.bonitasoft.console.common.server.login.datastore.LoginDatastore login
GRAVE: Error while logging in the engine API.
2015-09-07 08:53:01.204 -0500 org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/bonita] org.apache.catalina.core.ApplicationContext log
INFORMACIÓN: RestletServlet: [Restlet] ServerServlet: component class is null
2015-09-07 08:53:46.993 -0500 org.bonitasoft.console.common.server.login.datastore.LoginDatastore org.bonitasoft.console.common.server.login.datastore.LoginDatastore login
GRAVE: Error while logging in the engine API.
2015-09-07 08:54:49.605 -0500 org.bonitasoft.console.common.server.login.datastore.LoginDatastore org.bonitasoft.console.common.server.login.datastore.LoginDatastore login
GRAVE: Error while logging in the engine API.
2015-09-07 08:54:53.991 -0500 org.bonitasoft.console.common.server.login.datastore.LoginDatastore org.bonitasoft.console.common.server.login.datastore.LoginDatastore login
GRAVE: Error while logging in the engine API.
2015-09-07 08:55:00.870 -0500 org.bonitasoft.console.common.server.login.datastore.LoginDatastore org.bonitasoft.console.common.server.login.datastore.LoginDatastore login
GRAVE: Error while logging in the engine API.
2015-09-07 08:55:49.365 -0500 org.bonitasoft.console.common.server.login.datastore.LoginDatastore org.bonitasoft.console.common.server.login.datastore.LoginDatastore login
GRAVE: Error while logging in the engine API.
2015-09-07 08:55:57.736 -0500 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer unloadEngine
INFORMACIÓN: Stopping Bonita Engine...
2015-09-07 08:55:57.737 -0500 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer unloadEngine
INFORMACIÓN: Stopping the services...
2015-09-07 08:55:58.145 -0500 org.bonitasoft.engine.EngineInitializer org.bonitasoft.engine.EngineInitializer unloadEngine
INFORMACIÓN: Bonita Engine stopped!

Install new App

installation problems

Bonita BPM Portal

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3 answers

Submitted by Sean McP on Tue, 09/08/2015 - 17:04

This is the answer...

http://community.bonitasoft.com/answer-unexpected-bpm-portal-after-deploy-installation#comment-4830

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Submitted by Sean McP on Tue, 09/08/2015 - 04:40

When you import your organization, users are NOT given a profile.

You must give them all a profile first, Administrator or User.

regards

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Submitted by yannick.lombardi on Mon, 09/07/2015 - 17:17

When you are on the portal with an Administrator profile, the process tab is the first one.
You can check if you have an administrator profile on the top right corner of the portal (User by default).

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Comments

Submitted by pipeacosta on Tue, 09/08/2015 - 15:13

Here is how my portal looks like after logging in with an user with Administrator profile assignation. Note that my "admin" user seems not to have Administrator privileges, despite he is in the users mapping list.

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Submitted by philippe.ozil on Tue, 09/08/2015 - 16:26

Hi,

The view from your screenshot is for the technical administrator account (credential are install/install by default). This particular and unique user is not meant for deploying processes (this is why has a limited menu).

You will need to create a user using the "Organization" menu and grant him the "Administrator" profile.
After that, use this new user to deploy your processes.

Hope this helps,

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Submitted by pipeacosta on Tue, 09/08/2015 - 16:54

Solved!!

Thank you so much!!

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Submitted by kandji.sokhna on Wed, 06/01/2016 - 20:35

Hi ,

I'm using the Bonita 7.2.2 version. I encounter the same problem. I 'm not able to be connected with the users that I have created with the technical administrator (install/install). I have this error "Permission denied you don't have the right to perform this action" I have also created a admin profil in my database because I was not able to see any profil in the technical adminstrator portal.

Can Anyone help me?

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