Does not print process models anymore


Dear all!

Last week I was able to print and print to PDF one workflow of mine. Yesterday and today this funktion does not work anymore. Does anybody have an idea on how to fix the problem?



Submitted by pierrick.voulet on Tue, 11/13/2018 - 00:14

Hello, do you see any error description? If not please share the "Bonita Studio Logs" from the "Help" menu of the Studio you got the issue from.

Submitted by katharina.sperr... on Wed, 11/14/2018 - 09:13

"Please ensure that at least one printer is installed and ready to use." The printer installed work for any other programm.

from the bonita log:

!ENTRY org.eclipse.gmf.runtime.diagram.ui.printing 2 5 2018-11-14 09:07:37.760
!MESSAGE The class: class org.eclipse.gmf.runtime.diagram.ui.printing.render.internal.JPSDiagramPrinter$PrinterGraphicsToGraphics2DAdapter has not implemented this new graphics function


at sun.print.RasterPrinterJob.printPage(
at sun.print.RasterPrinterJob.print(
at sun.print.Win32PrintJob.printableJob(
at sun.print.Win32PrintJob.print(

Is that what you are looking for? I cannot find anything saying: "Error".

Cheers and regards.

Submitted by pierrick.voulet on Wed, 11/14/2018 - 14:20

You may be facing a bug, could you report this issue in our Bug Tracker system (available here )?

Please make sure to provide all resources for the investigator(s) to reproduce (steps, BOS file, logs).

1 answer


I'm not authorised posting such a bug. Could someone assist?

Kind regards.