error instance

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I am in version 7.4.3 and it is happening some instances finish without the process has finished, when it happens the instance is not available to any user, and if you look with administrator mode, I visualize the instance and it appears as without steps with error and no pending steps.

1 answer

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Hi,

What do you mean by "some instances finish without the process has finished"?

best,

Comments

Submitted by vagner_1364631 on Fri, 07/12/2019 - 13:13

They still have steps to perform, and when the user terminates, the next step does not start, so the instance does not appear to anyone else.

Submitted by Mbonita on Fri, 07/12/2019 - 13:42

It looks like an issue with the task assignment rules to users (ie custom actor filter) on the next process task.

Submitted by vagner_1364631 on Fri, 07/12/2019 - 13:53

The problem is that not all instances happen this, most of them are normal, some only that happens.

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