Error occured during deploy organization


An error occured during synchronization org.eclipse.ui.internal.handlers.HandlerProxy.execute( org.eclipse.ui.internal.handlers.E4HandlerProxy.execute( jdk.internal.reflect.GeneratedMethodAccessor78.invoke(Unknown Source) java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) java.base/java.lang.reflect.Method.invoke(Unknown Source) org.eclipse.e4.core.internal.di.MethodRequestor.execute( org.eclipse.e4.core.internal.di.InjectorImpl.invokeUsingClass( org.eclipse.e4.core.internal.di.InjectorImpl.invoke( org.eclipse.e4.core.contexts.ContextInjectionFactory.invoke( org.eclipse.e4.core.commands.internal.HandlerServiceHandler.execute( org.eclipse.core.commands.Command.executeWithChecks( org.eclipse.core.commands.ParameterizedCommand.executeWithChecks( org.eclipse.e4.core.commands.internal.HandlerServiceImpl.executeHandler( org.eclipse.ui.internal.handlers.LegacyHandlerService.executeCommand($ org.eclipse.jface.operation.ModalContext$ Can someone help me?


Submitted by AndAll on Tue, 04/20/2021 - 11:28

<p>Can someone help me with this error, please?</p>

Submitted by delphine.coille on Tue, 04/20/2021 - 15:41


I have removed the duplicate of your question in order to make sure you will get answer at the right single place.

In order to help you, we will need a bit more information :

- what are your version and Edition of Bonita?

- what are the steps to reproduce (I mean, what steps did you make to deploy your organisation)?

Thanks a lot


Submitted by AndAll on Tue, 04/20/2021 - 16:11

Hello, thank you Delphine.

I use the last version of Bonita 2021.1

I try to re-deploy organization from Organization menù because it's 'no active' but until this morning it work right and when I try to run a process it goes bad.

So I search for any causes and I discover that the organization result 'no-active'.

If I attempt to deploy organization by using default name walter.bates it return that log error.

Thaks to anyone how help me.

1 answer


From what I understand, I would advise you to verify your organisation is correctly mapped to your actors, otherwise your process won't identify the actor initiating the process as "walter.bates"

To do so, you can go to the configuration tool

Then you can verify the actor mapping with your organisation

Tell me if it helps


Submitted by AndAll on Tue, 04/20/2021 - 17:05

It's already set with the original settings, but it doesn't work.

P.s.: I haven't touched anything in the tool and organization settings, I just try to run a diagram.

Submitted by AndAll on Tue, 04/20/2021 - 17:09

I'm comparing the installation on a physical machine with the one on a virtual machine (not official) and I don't find any difference if not the 'not active' organization

Submitted by delphine.coille on Thu, 04/22/2021 - 08:58

As you can see in the error, it seems that in your process some actors are not mapped to any organisation entities. Have you checked that your tasks or lanes were referring to a specific actor ?

Submitted by AndAll on Thu, 04/22/2021 - 09:19

Those are set like Employee Actor, but it couldn't work because I can't deploy the ACME Organization

Submitted by unai.gaston.caminos on Fri, 04/30/2021 - 17:20

Hello Andrea,

Have you tried the following?

(Note that the below procedure will clean your database, so you may have to redeploy the BDM and the processes you were currently testing.)

  1. Go to the Studio's Edit > Preferences.
  2. Click on General > Database.
  3. Check the option: On exit, clean database.
  4. Click on Apply.
  5. Close the window, then exit your Studio.
  6. Restart your Studio.
  7. Go to Edit > Preferences > General > Database.
  8. Uncheck the option: On exit, clean database., then click on Apply.
  9. Go to Organization > Deploy...
  10. Select the ACME organisation and click on Deploy.

If this doesn't help, could you please share the following log files:

  • /workspace/.metadata/.log
  • /workspace/.metadata/tomcat.log