How can I Remove specific tasks from the user inbox programmatically

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Hi Team,

Consider the following scenario.

The first level user submits the request and the request is now in second level user's inbox. I am setting a timer and if the second level user is not approving the request within say 2 days, I need the request to be get approved automatically (move the process flow to next node). I was able to proceed to next node using timer and the request is now in third level user's inbox, however the request is still shown in second level user's inbox. I need to remove this from second level user's inbox(not manual removal by user). Is there any approach to do this - by scripting or any other logic for implementing this. Thanks in advance.

1 answer

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Hi, you need to use a boundary timer, you need to link this event with your auomatique task. You need also to configure the expiration date of the human task. Hope it helps

Karim

Comments

Submitted by Sean McP on Tue, 10/07/2014 - 22:13

I think you have to UNASSIGN the task then ASSIGN the task through scripting...I remember reading this somewhere...

regards Seán

Submitted by nevillemathew on Wed, 10/08/2014 - 06:04

Thanks kbensalem and Seán

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