Skip the form before the process when start from portal

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Hi.

In my process I check the box "Skip" form in the application tab of my pool. (You can see that here : http://img4.hostingpics.net/pics/703449skip.png) It works fine when I run my process from Bonita Studio. But when I run it from the portal, it doesn't skip the form before my process.

Any idea why it does that ?

Thanks in advance.

Comments

Submitted by haris.subasic on Thu, 07/24/2014 - 14:03

I just checked the same thing, and the behaviour is same when I start from the Studio and when I start from the Portal - skipped. Are you using different users for two tests? Can you try to create a new simple process just for test and confirm if you have correct behaviour (like I had)? That would help us determine that there is some configuration in your process that makes it work that way...

Submitted by yannick.lombardi on Thu, 07/24/2014 - 14:07

I use the same user for all my tests. I also try with a process with only 1 task, and there is no problem.

It does this only with the process I use on the picture.

Submitted by haris.subasic on Thu, 07/24/2014 - 14:11

OK, so there is something in your process... You said that it doesn't skip the form when you run from the Portal. Can you tell us what is shown instead? What kind of page is displayed?

Submitted by yannick.lombardi on Thu, 07/24/2014 - 14:17

When I run the process from the studio, this page is displayed : http://img4.hostingpics.net/pics/244349studio.png

And when I run it from the portal, this page is displayed : http://img4.hostingpics.net/pics/904368portal.png

It is an auto-generate form with my process data. I need to submit to see the good page.

Submitted by haris.subasic on Thu, 07/24/2014 - 14:23

To avoid having the auto-generated form, make sure that for your three data (dateDebutRelease, dateDeploiementProduction and idRelease) checkbox "Auto-generate form" is not ticked. But there should not be any difference between running from Studio and Portal (I just tested with process data having auto-generated form checked and skip start form and it is skipped for both Studio and Portal). Are you sure that you are using the same version of the process on the Portal as from the Studio?

Submitted by yannick.lombardi on Thu, 07/24/2014 - 14:35

Yes I'm sure that I use the same version. I restart the server before my tests.

I try to uncheck the "Auto-generate form" checkbox but it doesn't solve the problem.

Submitted by haris.subasic on Thu, 07/24/2014 - 14:41

If you uncheck the option and the form is still generated with these three variables, then there is something reallly strange happening. If you have a Subscription, open a support case. Or duplicate the process and leave only one task and share it with us to investigate, if OK for you.

Submitted by yannick.lombardi on Thu, 07/24/2014 - 15:10

I find a "solution".

I try to duplicate the process to keep only one task like you say. Then I try to run it from the studio and from the portal. And it works fine ...

I don't know why but it solves the problem.

Submitted by haris.subasic on Thu, 07/24/2014 - 15:12

The most important is that it works afterall :)

Submitted by yannick.lombardi on Thu, 07/24/2014 - 15:50

After I restart Bonita Studio, the problem happens again. I duplicate the process and keep only one task. This time it doesn't work fine. I open a case like you suggest.

Submitted by fabiosalbuquerque on Thu, 10/30/2014 - 03:05

Hi friend, did you find some solution for this problem? it happens the same with me...i skip the form from pool but when i run it appear message of case already submitted and there is on task of that case in my tasks...

Submitted by yannick.lombardi on Thu, 10/30/2014 - 10:07

Hi. If I remember well, it was a problem caused by special character and accentued letter in the name of my variable.

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