Is there a way to run a task(call external api) when a certain task gets overdue


In my case i want to call an external api when a certain task is overdue. This is basically to send an email to the user saying that he need to attend that particular task. how can this be done?

1 answer

This one is the BEST answer!

Hi yomal.praveen_1...,

You could add a non-interruptive boundary timer event to your task, duplicating the expression used in the Due Date of the task to set the Timer Condition of the event.

Thus, whenever the due date will be reached, if the task has not yet been completed, the timer event will also trigger (but will not interrupt the task), thus allowing you to add a task in the timer's flow that will send the reminder email.

I hope this helps,