Unable to Login Bonita User Experience (BUE) - Bonita 5.10.1

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Hi

Bonita Version: 5.10.1 with Tomcat Version 6.0.35/Subscription Pack Java Version: 1.6.0_30 Operating System: Linux VS10053 2.6.32-431.11.2.el6.x86_64 #1 SMP x86_64 x86_64 x86_64 GNU/Linux. CPU(s):4

Issue: Unable to Login into Bonita User Experience(BUE).

Screen Error: No error on screen, when i put user name(admin) and password(bpm) and click login. Request goes to server and return to login page without any error. Error in Logs: Complete Stack Trace: Got following exception:

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  1. May 13, 2014 2:26:57 PM org.ow2.bonita.services.impl.DefaultCommandService execute
  2. SEVERE: exception while executing command org.ow2.bonita.facade.APIInterceptor$APIInterceptorCommand@5205f8e0: License Error 27
  3. May 13, 2014 2:26:57 PM org.bonitasoft.console.server.login.ConsoleLoginServletExt consoleLoginOnDomain
  4. SEVERE: Auto authentication failed on domain: null
  5. java.lang.RuntimeException
  6. at org.bonitasoft.console.server.login.ConsoleLoginServlet.consoleLogin(ConsoleLoginServlet.java:216)
  7. at org.bonitasoft.console.server.login.ConsoleLoginServletExt.consoleLoginOnDomain(ConsoleLoginServletExt.java:193)
  8. at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  9. at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
  10. at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  11. at java.lang.reflect.Method.invoke(Method.java:622)
  12. at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:569)
  13. at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:208)
  14. at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:248)
  15. at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
  16. at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
  17. at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
  18. at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
  19. at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  20. at org.bonitasoft.forms.server.filter.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:122)
  21. at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
  22. at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  23. at org.bonitasoft.console.security.server.filter.ThreadLocalFilter.doFilter(ThreadLocalFilter.java:38)
  24. at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
  25. at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  26. at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
  27. at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
  28. at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
  29. at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
  30. at org.bonitasoft.console.security.SessionFixationValve.invoke(SessionFixationValve.java:77)
  31. at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
  32. at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
  33. at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
  34. at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
  35. at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
  36. at java.lang.Thread.run(Thread.java:701)
  37. May 13, 2014 2:26:57 PM org.apache.catalina.core.ApplicationContext log
  38. SEVERE: Exception while dispatching incoming RPC call
  39. com.google.gwt.user.server.rpc.UnexpectedException: Service method 'public abstract org.bonitasoft.console.client.users.UserProfile org.bonitasoft.console.client.login.ConsoleLoginServiceExt.consoleLoginOnDomain(java.lang.String,java.lang.String,java.lang.String)' threw an unexpected exception: java.lang.RuntimeException: Auto authentication failed on domain: null
  40. at com.google.gwt.user.server.rpc.RPC.encodeResponseForFailure(RPC.java:385)
  41. at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:588)
  42. at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:208)
  43. at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:248)
  44. at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
  45. at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
  46. at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
  47. at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
  48. at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  49. at org.bonitasoft.forms.server.filter.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:122)
  50. at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
  51. at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  52. at org.bonitasoft.console.security.server.filter.ThreadLocalFilter.doFilter(ThreadLocalFilter.java:38)
  53. at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
  54. at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  55. at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
  56. at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
  57. at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
  58. at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
  59. at org.bonitasoft.console.security.SessionFixationValve.invoke(SessionFixationValve.java:77)
  60. at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
  61. at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
  62. at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
  63. at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
  64. at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
  65. at java.lang.Thread.run(Thread.java:701)
  66. Caused by: java.lang.RuntimeException: Auto authentication failed on domain: null
  67. at org.bonitasoft.console.server.login.ConsoleLoginServletExt.consoleLoginOnDomain(ConsoleLoginServletExt.java:204)
  68. at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  69. at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
  70. at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  71. at java.lang.reflect.Method.invoke(Method.java:622)
  72. at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:569)
  73. ... 24 more

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I have seen same post before in this forum and tried its resolution, but does not work for me, following was its resolution: 1) taskset -c 0,1 /opt/bonita/bin/startup.sh

The same setup which i am using on this machine is working fine on another Machine (having CPU of 24 Cores). I have copied same set up and license from that machine to this 4 core machine and copied license to: /BOS-SP-5.10.1-Tomcat-6.0.35/bonita/server/licenses , only. Tried to start it using taskset and without taskset but same issue while LOGIN.

How to resolve this issue? Is this licensing issue?

2 answers

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This one is the BEST answer!

I was facing the same problem when i installed bonita sp with tomcat bundle in linux server.

This seems to be problem of Bonita Subscriber pack license. Please follow the steps given in following link: http://documentation.bonitasoft.com/5x/bos-56/system-administration/inst...

This will definitely help you. All the best.

Comments

Submitted by harpreetsi on Wed, 05/14/2014 - 14:26

Thanks for your reply and the link. I will try the same and get back to you, if i will have any issue Hope it will get resolved.

Submitted by harpreetsi on Thu, 05/15/2014 - 07:09

Waooo.....That, saves lot of my time. Thank you, Sachin.

It was license issue only and it got resolved through steps given in that link.

Marking it as Resolved

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Comments

Submitted by harpreetsi on Thu, 05/15/2014 - 14:35

Thank you for this Link too :)

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