How to retrieve a html text from rich text area into word document without html code?

Hello, I created a word document and pdf using by the connector.
It works well. however, the data from a rich text area retrieve with HTML code.

For example,
This is the format of the document.

«${doc.firstName}» «${doc.lastName}»,

Request conclusion
Dear «${doc.firstName}»,
After review by the HR, your request for «${doc.requestCategory}» has been evaluated.

Request conclusion:


And the result is as follow;

Walter Bates