Reporting is critical to decision making and the administration of a business application. Yet, too few people know about the real power of reporting and its ease of use.
Here’s a short video that will introduce you to the built-in reporting features that Bonita Open Solution provides.
You’ll see the default user dashboard and how to configure it to include some basic reports such as: “Steps per priority”, “Average step pending time” and “Number of cases started”.
Extract valuable information from your application in a few clicks!
You can use this feature to monitor runtime issues - solving them leads to better performance management, for instance, detect tasks that are exceedingly time-consuming and perhaps improve the process design to get rid of the bottlenecks.
Also, reporting can provide additional information needed when performing load balancing. For example, by detecting a variation in the volume of cases started; you may allocate more or less resources to it (be it servers or human operators).