Can you please provide the engine logs (by clicking on Help menu, Engine log) to understand better what happens? And give us more information about the steps to reproduce your issue? Thx
Bonitasoft empowers development teams with Bonita, the open-source and extensible platform to solve the most demanding process automation use cases. The Bonita platform accelerates delivery of complex applications with clear separation between capabilities for visual programming and for coding. Bonita integrates with existing solutions, orchestrates heterogeneous systems, and provides deep visibility into processes across the organization.