Bonita soft Community Version - Portal keeps rebooting after installing new Process

Q&A
1

Hi,

I just installed a new process for the first time.
After installing the process the portal keeps rebooting and rebooting.
The process has the status of “Unresolved”.

Could you please help me with this?

Thanks

Manuel

2

the portal keeps rebooting? Need more information.

For example Logs…

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Thanks and regards
Seán

3

Hi,
Thanks for answering.

This is the error I am getting from the local portal:
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (angular.min.js.map, line 0)

These are errors I am getting from the server portal, using Chrome:

9f544f2d.assets.js:5

GET http://magneto.criticalcolocation.net:8080/bonita/API/bpm/process/7908578380048240858?d=deployedBy&n=openCases&n=failedCases 401 (Unauthorized)(anonymous function) @ 9f544f2d.assets.js:5r @ 9f544f2d.assets.js:5k @ 9f544f2d.assets.js:5i @ 9f544f2d.assets.js:5(anonymous function) @ 9f544f2d.assets.js:5$eval @ 9f544f2d.assets.js:5$digest @ 9f544f2d.assets.js:5$apply @ 9f544f2d.assets.js:5(anonymous function) @ 9f544f2d.assets.js:3e @ 9f544f2d.assets.js:4h @ 9f544f2d.assets.js:3ga @ 9f544f2d.assets.js:3fa @ 9f544f2d.assets.js:3(anonymous function) @ 9f544f2d.assets.js:8k @ 9f544f2d.assets.js:2fireWith @ 9f544f2d.assets.js:2ready @ 9f544f2d.assets.js:2g @ 9f544f2d.assets.js:1
9f544f2d.assets.js:5 securityInterceptor reject and close session Object {data: “”, status: 401, config: Object, statusText: “Unauthorized”}

9f544f2d.assets.js:5

GET http://magneto.criticalcolocation.net:8080/bonita/API/bpm/processResolutionProblem?c=0&f=process_id%3D7908578380048240858&p=0 401 (Unauthorized)(anonymous function) @ 9f544f2d.assets.js:5r @ 9f544f2d.assets.js:5k @ 9f544f2d.assets.js:5i @ 9f544f2d.assets.js:5(anonymous function) @ 9f544f2d.assets.js:5$eval @ 9f544f2d.assets.js:5$digest @ 9f544f2d.assets.js:5$apply @ 9f544f2d.assets.js:5(anonymous function) @ 9f544f2d.assets.js:3e @ 9f544f2d.assets.js:4h @ 9f544f2d.assets.js:3ga @ 9f544f2d.assets.js:3fa @ 9f544f2d.assets.js:3(anonymous function) @ 9f544f2d.assets.js:8k @ 9f544f2d.assets.js:2fireWith @ 9f544f2d.assets.js:2ready @ 9f544f2d.assets.js:2g @ 9f544f2d.assets.js:1
9f544f2d.assets.js:5 securityInterceptor reject and close session Object {data: “”, status: 401, config: Object, statusText: “Unauthorized”}

9f544f2d.assets.js:5

GET http://magneto.criticalcolocation.net:8080/bonita/API/bpm/category?c=0&f=id%3D7908578380048240858&p=0 401 (Unauthorized)(anonymous function) @ 9f544f2d.assets.js:5r @ 9f544f2d.assets.js:5k @ 9f544f2d.assets.js:5i @ 9f544f2d.assets.js:5(anonymous function) @ 9f544f2d.assets.js:5$eval @ 9f544f2d.assets.js:5$digest @ 9f544f2d.assets.js:5$apply @ 9f544f2d.assets.js:5(anonymous function) @ 9f544f2d.assets.js:3e @ 9f544f2d.assets.js:4h @ 9f544f2d.assets.js:3ga @ 9f544f2d.assets.js:3fa @ 9f544f2d.assets.js:3(anonymous function) @ 9f544f2d.assets.js:8k @ 9f544f2d.assets.js:2fireWith @ 9f544f2d.assets.js:2ready @ 9f544f2d.assets.js:2g @ 9f544f2d.assets.js:1
9f544f2d.assets.js:5 securityInterceptor reject and close session Object {data: “”, status: 401, config: Object, statusText: “Unauthorized”}
Navigated to http://magneto.criticalcolocation.net:8080/bonita/portal/homepage
9f544f2d.assets.js:5 GET http://magneto.criticalcolocation.net:8080/bonita/API/bpm/processResolutionProblem?c=0&f=process_id%3D7908578380048240858&p=0 401 (Unauthorized)(anonymous function) @ 9f544f2d.assets.js:5r @ 9f544f2d.assets.js:5k @ 9f544f2d.assets.js:5i @ 9f544f2d.assets.js:5(anonymous function) @ 9f544f2d.assets.js:5$eval @ 9f544f2d.assets.js:5$digest @ 9f544f2d.assets.js:5$apply @ 9f544f2d.assets.js:5(anonymous function) @ 9f544f2d.assets.js:3e @ 9f544f2d.assets.js:4h @ 9f544f2d.assets.js:3ga @ 9f544f2d.assets.js:3fa @ 9f544f2d.assets.js:3(anonymous function) @ 9f544f2d.assets.js:8k @ 9f544f2d.assets.js:2fireWith @ 9f544f2d.assets.js:2ready @ 9f544f2d.assets.js:2g @ 9f544f2d.assets.js:1
9f544f2d.assets.js:5 securityInterceptor reject and close session Object {data: “”, status: 401, config: Object, statusText: “Unauthorized”}

Hope this helps. I am not sure what else I could get from the log.

Thanks