Can't resume BPM services after deploy BDM

After installing the database in production environment with the technical user, I cannot resume the BPM services. I click the resume button and it loads for a couple of seconds but it doesn't resume the services. I'm using Bonita 2021.1, apache-tomcat on Ubuntu 18.04 server and Postgres 11.16 database on Amazon. I've tried to use the solutions that have been mentioned in other posts but it doesn't work.

Of course, thank you so much. The log when I click on resume is: 

2022-11-11 12:24:04.212 +0000 WARN (Periodic Recovery) com.arjuna.ats.arjuna Transaction 0:ffff7f000101:97fb:636d9856:a6c restored heuristic participant XAResourceRecord < resource:null, txid:< formatId=131077, gtrid_length=29, bqual_length=36, tx_uid=0:ffff7f000101:97fb:636d9856:a6c, node_name=1, branch_uid=0:ffff7f000101:97fb:636d9856:a71, subordinatenodename=null, eis_name=0 >, heuristic: TwoPhaseOutcome.HEURISTIC_HAZARD com.arjuna.ats.internal.jta.resources.arjunacore.XAResourceRecord@3288de21 >

I increased the CPU and RAM resources of the server and the error persisted. I decided to switch to MySQL and there I did not have this problem. Surely, for it to work with Postgres, some additional configuration related to the XAResource must be made.

Hi,
Can you share the runtime logs ?