Connection reset on SOAP connector

Q&A
1

Hi,

I have a problem with a SOAP connector which cause a connection reset.

Here is my process : I’m trying to import a file into a database. To do this, I send the file content to a webservice using SOAP (this works great). Then, I do the import (which can be long if the file is big) into my database. The webservice respond some parameters like “0” for OK, “-1” if error …

If my file is light, the connector works great but if the file is heavy, I have a connection reset : “Exception trying to call remote webservice”.

So my question is : Is there a timeout on soap connector ? If yes, how to increase it ?

2

Hello,

There is a timeout for connectors to avoid DOS connexion. In your case, as it takes too long, the connection resets.

I’ll suggest you to have a look here to help you on such configuration :
http://documentation.bonitasoft.com/performance-tuning-0#connector_service

Best regards,
LL

3

Hi,

Thanks !

I saw the timeout is 5min by default but the exception is raised after 2 hours. So I’m not sure the timeout comes from there.