Continue a process after a call from external (web) application

Hi,

I’ve just started using Bonita in my project, so I was wondering if the thing I’m trying to implement is possible (I’m sure it is, just not sure what would be the best way to do it)

I have a pretty simple process:

  1. After a timer goes off bonita should create a ticket in our issue tracking system (there should be no problem here i believe, we can add a new entry to the external database, right?).
  2. When ticket’s owner changes ticket’s status the process should continue.

So my question is: is it possible to tell bonita that ticket’s status has changed and the process can go on?

Answering my own question:

The easiest way for me would be using bonita’s Web Rest API and just execute a task when it’s needed.

Have u got any solution of this?I’m also stuck in such an issue…Don’t knoe how to return back to the process to execute next task after visiting an external url attached to a task.