Hi,
is there a way to edit a case after been archived (finished) if a user attached a wrong file to the file field ?
i kown that we can do this if the case is not archived, but how about the archived case ?
thank you
Hi,
is there a way to edit a case after been archived (finished) if a user attached a wrong file to the file field ?
i kown that we can do this if the case is not archived, but how about the archived case ?
thank you