How can a task be reassigned?

Q&A
1

Hello,
is there a way to reassign tasks?
Is it possible for a task to be reassigned to another user or another role either after a certain period of time by the system or manually by an admin?

The use case would be the following: A user takes too long for a task and the admin wants to assign it to another user (could be another role or manager of the original user, for example). Or the system does this automatically after a certain amount of time has passed.

Many thanks in advance

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2

You can re-assign tasks in the Administrator Application (BPM->Tasks->Pending Tasks->View details->Assign).

However, apparently you can assign a task only to a user who is anyway in the group of potential performers of that task - not to a totally different user. 

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3

Thank you very much, good to know that it is only possible for users who are in the group of potential performers anyway and not for totally different users.

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