How can I Remove specific tasks from the user inbox programmatically

Q&A
1

Hi Team,

Consider the following scenario.

The first level user submits the request and the request is now in second level user’s inbox. I am setting a timer and if the second level user is not approving the request within say 2 days, I need the request to be get approved automatically (move the process flow to next node). I was able to proceed to next node using timer and the request is now in third level user’s inbox, however the request is still shown in second level user’s inbox. I need to remove this from second level user’s inbox(not manual removal by user).
Is there any approach to do this - by scripting or any other logic for implementing this.
Thanks in advance.

2

Hi,
you need to use a boundary timer, you need to link this event with your auomatique task. You need also to configure the expiration date of the human task.
Hope it helps

Karim

3

I think you have to UNASSIGN the task then ASSIGN the task through scripting…I remember reading this somewhere…

regards
Seán

4

Thanks kbensalem and Seán