Maintenance Management Process

This is a process about Maintenance Management Process.

There are two pools , one is for Customer , the other is for Service.

For Customer, the customer need fill up the Maintenance Form , then commit it to Service.

For Service,there are three roles , Receptionst(jack) , Maintainer(james) , Finance(john) .
First , the Receptionst receive the maintain request , check the form , then send the task to Maintainer ;
Then , the Maintainer get the maintain task , when he completes the task , he will check the Maintain Completed checkbox,
then the process will go to Finance to account the bill, else it will go back to Receptionst to confirm Maintenance Unsuccessful.
Repository URL : http://community.bonitasoft.com/project/maintenance-management-process