Urgent ! Need to answer client queries to pitch in Bonitasoft

Q&A
1

I have mailed twice to discuss an urgent requirement using Contact Us. No body is replying. Pls reply to logicallimit@gmail.com. We are competing with other products to pitch in bonitasoft and want to answer some critical queries raised by customer. Does anybody ever reads the queries raised through Contact Us?

2

I don’t work for Bonitasoft but I’m sure you should have received some sort of acknowledgement email that your contact us submission had been made. If not that will be very interesting.

I don’t know when you submitted your requests but you should be aware that most of Europe and the US have extended vacations at the moment for the Christmas and New Year with most companies back at work on the 4th January.

However, this is not an excuse, their email system should reply with this information or method of getting in contact in case of an urgent requirement.

I cannot say for sure but I’m sure you will hear from someone at Bonitasoft very soon to follow-up with your enquiry. Believe in the Force…

regards
Seán

3

Hi Devanshu,
we apologize for the delay in responding to your inquiry. As Sean rightly pointed out, extended vacations during Christmas and New Year period does affect us. That said, the team is looking at your query right now and will get back to you shortly.

Regards,
Sapna,
Bonitasoft

4

hanks a lot Sean for replying. Now with that vacation information in my knowledge, I cany hold client for some time definitely.

By the way one of the important question among the questionnaire was to let client know how many users can bonitasoft support. The user base of client may grow from 8000 initial to 20-25000 users in few years with each user having 5-8 documents approx of 300kb size.

May you can share some information on this.

What kind of infrastructure would be required to support such a system and before that can bonitasoft support such a load? Secondly, how the licensing would be done for such a requirement.

5

Thanks Sapna! I am eagerly waiting for the reply. It would be really great if some Bonita technical expert can discuss with me personally over telephone along with replying on mail.

6

Dear Sapna,

I have forwarded on your email about client inquiry and information on pricing of subscription editions on that basis.

Can you please reply ASAP. This is critical.

Thanks