How to add more users to a Case without getting involved ?

Submitted by Sapi Pantai on Thu, 01/19/2023 - 10:53

I want to add more users to able see the case without getting involved, what I knew that login user have to Involved in the process to be able get access to see that case overview. The application have a BDM Object that save all users id (TeamMembers) that should be able to see the case overview.