Is it possible to send an Email on Button click

Submitted by Dibyajit.Roy on Thu, 04/07/2022 - 18:56

Hello Community

I am exploring a scenario where User can send an email of Button click. The Email can be a standard emails with Basic info.

Usually when a Task arrives or Task is submitted , we trigger emails using Connector configured on that task.

I am looking into a scenario where a user can trigger an email with a status message without having to submit/ close the human task.
I am exploring a link / button / widget which can just send the Email .

regards

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1 answer

Submitted by haris.subasic on Fri, 04/08/2022 - 09:44

This one is the BEST answer!

Hello,

you can have a simple process with one system activity and an email connector. Then in your living application (I assume you are using it), you can use the Button widget that calls the process.

Hope this helps

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Submitted by Dibyajit.Roy on Fri, 04/08/2022 - 14:58

Thank you Haris.
I understand your approach. We can definitely trigger a process on button Click and the Process can send an Email

But my problem is that , I dont want use another process case because we have only 10,000 cases per year and this will definitely make multiple cases will be wasted just to send an email. I would have no control on how many email can be sent by user. Hence easily we could waste 4-5 cases per requests - main case.

I am also exploring other scenario. One solution is make the user click the Submit button, go to service task , send Email and take the task back to where it was before.

Regards

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