Unable to retrieve the error template. The process with UUID XXX does not exist

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I'm trying to run Bonita 6.5 with SQL Server 2008 R2 and JBoss on Windows 8 I develop a diagram but when I try to run it I get a pop-up window with the error Unable to retrieve the error template. The process with UUID XXX does not exist

I made a clean install, haven't configure anything on the database or inside Bonita Studio. I assume you have to able to run diagrams with an out of the box installation.

Thanks in advance

Comments

Submitted by Sean McP on Fri, 05/22/2015 - 20:21

where did you develop the diagram, UUID I don't think exists in 6 anymore, it was mostly used in 5.

I could be wrong, but you should check this.

Submitted by asanchez_4 on Fri, 05/22/2015 - 20:47

I used Bonita Studio 6.5.1 I think the problem is that Bonita Studio is not connecting to SQL Server, because for example if I publish an organization and then check the user_ table, it is empty. What I find weird is that if I create a user using the Portal, the user is created in the user_ database table

Submitted by Sean McP on Fri, 05/22/2015 - 21:17

What version of Studio are you using? Subscription or Community?

Studio Community uses the inbuilt H2 database by default and, as far as I know, cannot be used with an external database except for using connectors (Script or Database) for Business Data. Not sure if Studio Subscription is able to use an external either as you describe it.

So that could be the reason. You sort of give this away as well by saying I made a clean install, haven't configure anything on the database or inside Bonita Studio. To use any external database for Bonita it must be configured correctly.

Anyway like I say - I don't think your environment will work the way you want it to...what is it you want it to look like?

regards

Submitted by asanchez_4 on Fri, 05/22/2015 - 22:52

I have the community version and want to be able to deploy the diagrams using SQL Server 2008. The portal and JBoss seems to be working OK (everything I do through the Portal is reflected on the database) but I haven't been able to run/deploy the diagrams I have created.

Submitted by Sean McP on Sat, 05/23/2015 - 06:52

I'm taking a big step back here, so forgive me.

1) You have studio installed, you've developed your processes, you've tested them, and they work. Correct?

2) You now want to deploy the working processes to Portal which is configured to use SQL Server 2008? Did you configure Portal to work successfully with SQL Server 2008?

3) This is a really dumb question from me but I don't understand - I haven't been able to run/deploy the diagrams I have created.

I take it you have Built the BAR files of the processes in Studio (Server->Build) and then imported them into Portal via Admin? Do you see the processes in the Portal? What error messages do you get? What are the logs saying?

I can't see anything else wrong, regards

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