Hello, If you have ever experienced the following error when accessing Bonita login page using IE 11, this article is for you :
Also, when checking the console on your IE11 browser following these steps :
- Start IE
- log into the portal
- Press the F12 key on the keyboard
- In the debugger, click the Console tab
Were you able to have the same error as the following?
Uncaught Exception : (Error) description: Access is denied. number: -2147024891 stack: Error: Access is denied. at EFb (http://localhost/bonita/portal/85A3E175CCCC0B39AA65659BF2BED154.cache.html:2174:16) at CFb (http://localhost/bonita/portal/85A3E175CCCC0B39AA65659BF2BED154.cache.html:2368:23) at U0d (http://localhost/bonita/portal/85A3E175CCCC0B39AA65659BF2BED154.cache.html:752:24)
If you get the same error, then you might have encountered a known issue with IE11 when accessing Bonita. Good thing is that you can work around this issue following these steps :
a) At the top of IE, on the menu bar, select “Tools” > “Internet Options” ;
b) In the “Internet Options” dialog box, go to the “Security” tab and click on “Trusted sites”, then “Sites” ;
c) Add “https://localhost/bonita/” if you have installed SSL on your Bonita server ; OR add “http://localhost/bonita/” if you haven’t installed SSL ;
If you are not using SSL to access your server, you might have to uncheck the checkbox “Require server verification (https://) for all sites in this zone”. Otherwise, you will have an error saying that your site can’t be added since it doesn’t have the prefix “https://”.
d) Click on “Close” then “Apply” ;
e) Go to “Login page” of Bonita and authenticate.
I hope this article helps. Please let me know if you have any questions or need more information.