Unable to Login Bonita User Experience (BUE) - Bonita 5.10.1

Q&A
1

Hi

Bonita Version: 5.10.1 with Tomcat Version 6.0.35/Subscription Pack
Java Version: 1.6.0_30
Operating System: Linux VS10053 2.6.32-431.11.2.el6.x86_64 #1 SMP x86_64 x86_64 x86_64 GNU/Linux. CPU(s):4

Issue: Unable to Login into Bonita User Experience(BUE).

Screen Error: No error on screen, when i put user name(admin) and password(bpm) and click login. Request goes to server and return to login page without any error.
Error in Logs: Complete Stack Trace: Got following exception:

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May 13, 2014 2:26:57 PM org.ow2.bonita.services.impl.DefaultCommandService execute
SEVERE: exception while executing command org.ow2.bonita.facade.APIInterceptor$APIInterceptorCommand@5205f8e0: License Error 27
May 13, 2014 2:26:57 PM org.bonitasoft.console.server.login.ConsoleLoginServletExt consoleLoginOnDomain
SEVERE: Auto authentication failed on domain: null
java.lang.RuntimeException
at org.bonitasoft.console.server.login.ConsoleLoginServlet.consoleLogin(ConsoleLoginServlet.java:216)
at org.bonitasoft.console.server.login.ConsoleLoginServletExt.consoleLoginOnDomain(ConsoleLoginServletExt.java:193)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:622)
at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:569)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:208)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:248)
at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.bonitasoft.forms.server.filter.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:122)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.bonitasoft.console.security.server.filter.ThreadLocalFilter.doFilter(ThreadLocalFilter.java:38)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.bonitasoft.console.security.SessionFixationValve.invoke(SessionFixationValve.java:77)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:701)
May 13, 2014 2:26:57 PM org.apache.catalina.core.ApplicationContext log
SEVERE: Exception while dispatching incoming RPC call
com.google.gwt.user.server.rpc.UnexpectedException: Service method ‘public abstract org.bonitasoft.console.client.users.UserProfile org.bonitasoft.console.client.login.ConsoleLoginServiceExt.consoleLoginOnDomain(java.lang.String,java.lang.String,java.lang.String)’ threw an unexpected exception: java.lang.RuntimeException: Auto authentication failed on domain: null
at com.google.gwt.user.server.rpc.RPC.encodeResponseForFailure(RPC.java:385)
at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:588)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:208)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:248)
at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.bonitasoft.forms.server.filter.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:122)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.bonitasoft.console.security.server.filter.ThreadLocalFilter.doFilter(ThreadLocalFilter.java:38)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.bonitasoft.console.security.SessionFixationValve.invoke(SessionFixationValve.java:77)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:701)
Caused by: java.lang.RuntimeException: Auto authentication failed on domain: null
at org.bonitasoft.console.server.login.ConsoleLoginServletExt.consoleLoginOnDomain(ConsoleLoginServletExt.java:204)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:622)
at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:569)

 24 more

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I have seen same post before in this forum and tried its resolution, but does not work for me, following was its resolution:

  1. taskset -c 0,1 /opt/bonita/bin/startup.sh

The same setup which i am using on this machine is working fine on another Machine (having CPU of 24 Cores).
I have copied same set up and license from that machine to this 4 core machine and copied license to: /BOS-SP-5.10.1-Tomcat-6.0.35/bonita/server/licenses , only.
Tried to start it using taskset and without taskset but same issue while LOGIN.

How to resolve this issue? Is this licensing issue?

1 Like
2

I was facing the same problem when i installed bonita sp with tomcat bundle in linux server.

This seems to be problem of Bonita Subscriber pack license. Please follow the steps given in following link:

http://documentation.bonitasoft.com/5x/bos-56/system-administration/installation/licenses-subscription-pack-sp/obtain-and-install-license-0

This will definitely help you. All the best.

3

There is also a page on our documentation:
http://documentation.bonitasoft.com/bonita-bpm-subscription-pack-licenses

4

Thanks for your reply and the link.
I will try the same and get back to you, if i will have any issue
Hope it will get resolved.

5

Waooo
That, saves lot of my time.
Thank you, Sachin.

It was license issue only and it got resolved through steps given in that link.

Marking it as Resolved

6

Thank you for this Link too :slight_smile: