Non re-occurring email reminder

Q&A
1

Hi,
I am developing a rest API extension for my company.

My need is to send an email if a specific task is not completed within a certain time. I managed to do that with a loop, following this post.

Here is a picture of my loop:

screen

Now i have 2 major issues:

  1. this is re-occurring every time the timer triggers. I want to send the email just the first time.
  2. when i get back to the task, a new task is created and all on-enter connectors trigger. Furthermore, a new id is assigned.

How can I solve this?

Thank you

2

On the Reminder Email task just remove the feedback loop that goes to the proposa task and make it point to a END.

That way the original task will stay there, the email will be sent only once and none of the side effects you’ve noticed (connectors being rerun etc) will happen.

You can add more timers to the task as necessary, for when you want to cancel/reassign it for example.

regards
Seán

PS: If this reply answers your question, please mark a resolved.