Hi.
I have a process in which i generate tickets of support and i want that every ticket has an identifier so i have a field named “FOLIO” what i want to do is when te process start in that field appear the processinstanceid and use it as the identifier. eg. Ticket: 231.
Hope you can help me!!
Thanks.
A few ways to do this, here’s a couple:
-1-
The auto-magic variable “processInstanceId” is almost certainly what you want.
It’s automatically available in the connectors, instantiators and operations.
Eg, for an operation, declare a process variable “procId” and give it a default value using a script, the content of which is…
return processInstanceId;
-2-
You’ll also find the same value in the “processId” subfield of the task structure that your form normally receives by default in the “task” structure.