Portal only works with Mozilla Firefox!

Q&A
1

Hi All,

Customers are reporting processes are not working. For instance, admin user deletes case, but after refreshing the case it’s still there; Error 401 in the case Overview page; some activities fail with no apparent error (the developer tab shows several 401 errors with different API calls, and so on.

After a lot of head scratching we’re seeing Portal is not working with Safari 11 nor Chrome 61. All client PCs are either macOS Sierra, High Sierra, or El Capitan.

It does work with FF 55.

Server is Bonita Community Bundle 7.5.1.

WTF!

2

This is a known issue, see here for the problem description and fix:

https://community.bonitasoft.com/questions-and-answers/incompatiable-chrome-60

regards
Seán

PS: As this reply answers your question, please mark as resolved.