Hi everyone. :)
I'm in such a trouble. I have a process here at my company running on the Bonita Portal. It is in operation mode. However, I stepped into a problem: There is a user that can't load the form for his task. Actually, no one can because it's a validation problem on the form. I'd like to take that validation out, so he could be able to load the form on the screen. But the process is in the portal. And I can't just kill that process and substitute it for another.
So, any help is very much welcome.
Thanks in advance.
I advice you to first deploy a new corrected version of your process, say v1.1, and deactivate the initial version. This way, you are sure that any new instance will use the corrected one.
Then, on the initial version (you’d better have a kind of maintenance server / environment to test the following)
- you can try either to deploy a process that would read the process instance in trouble and start a new instance of version v1.1 with it.
- you can have a look into the bonita_home\server\tenants\x\work\processes folder and search for the process definition with trouble and check in files inside if you can find a quick solution (for instance, in the resources\forms\forms.xml file, etc.)
Hi Renaud!
Thanks for your answer, preciate it a lot! I’ve found the file, changed, erased the ‘display-conditions’ but still I get the same error at my log when I try to load the form.
Any other file that I could change or something I’m missing? I need to ‘reload’ something on my server?
Thanks in advance, again.