Unable to run process

I’m trying to run simple new process with default configuration, it’s showing following error while running

!ENTRY org.bonitasoft.studio.common 4 0 2015-05-26 10:05:45.670
!MESSAGE
!STACK 0
java.lang.Exception: Attempt to login with user walter.bates has failed! Please check that this user exists in the active organization and/or that the password is correct in your run configuration of Pool3 (1.0).
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.createSession(DeployProcessOperation.java:134)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.undeployProcess(DeployProcessOperation.java:250)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.undeploy(DeployProcessOperation.java:245)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.run(DeployProcessOperation.java:111)
at org.bonitasoft.studio.engine.operation.RunProcessOperation.run(RunProcessOperation.java:81)
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)
Caused by: java.lang.reflect.UndeclaredThrowableException
at com.sun.proxy.$Proxy26.login(Unknown Source)
at org.bonitasoft.studio.engine.BOSEngineManager.loginTenant(BOSEngineManager.java:215)
at org.bonitasoft.studio.engine.BOSEngineManager.loginTenant(BOSEngineManager.java:201)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.createSession(DeployProcessOperation.java:132)
… 5 more
Caused by: org.apache.http.client.HttpResponseException: Not Found
at org.bonitasoft.engine.api.HTTPServerAPI.invokeMethod(HTTPServerAPI.java:143)
at org.bonitasoft.engine.api.impl.ClientInterceptor.invoke(ClientInterceptor.java:88)
at com.sun.proxy.$Proxy26.login(Unknown Source)
at org.bonitasoft.studio.engine.BOSEngineManager.loginTenant(BOSEngineManager.java:215)
at org.bonitasoft.studio.engine.BOSEngineManager.loginTenant(BOSEngineManager.java:201)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.createSession(DeployProcessOperation.java:132)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.undeployProcess(DeployProcessOperation.java:250)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.undeploy(DeployProcessOperation.java:245)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.run(DeployProcessOperation.java:111)
at org.bonitasoft.studio.engine.operation.RunProcessOperation.run(RunProcessOperation.java:81)
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)
at < ========== Beginning of the server stack trace ========== >. ( )
at org.bonitasoft.engine.http.BonitaResponseHandler.handleResponse(BonitaResponseHandler.java:45)
at org.bonitasoft.engine.http.BonitaResponseHandler.handleResponse(BonitaResponseHandler.java:30)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:1142)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:1076)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:1050)
at org.bonitasoft.engine.api.HTTPServerAPI.executeHttpPost(HTTPServerAPI.java:165)
at org.bonitasoft.engine.api.HTTPServerAPI.invokeMethod(HTTPServerAPI.java:135)
at org.bonitasoft.engine.api.impl.ClientInterceptor.invoke(ClientInterceptor.java:88)
… 9 more

When i’m trying to access portal it’s showing 404 not found page.

Any help will be appreciated.

In the end, how we can fix this error?
I was trying to run a test with temporary forms and test user was Helen Kelly. However, it popups :

Run has failed while deploy the process

Attempt to login with user helen.kelly has failed! Please check that this user exists in the active organization and/or that the password is correct in your run configuration of Travel Request (1.0).
org.bonitasoft.studio.engine.BOSEngineManager.createSession(BOSEngineManager.java:346) org.bonitasoft.studio.engine.operation.UndeployProcessOperation.undeployProcess(UndeployProcessOperation.java:97) org.bonitasoft.studio.engine.operation.UndeployProcessOperation.undeploy(UndeployProcessOperation.java:91)org.bonitasoft.studio.engine.operation.UndeployProcessOperation.run(UndeployProcessOperation.java:82)
org.bonitasoft.studio.engine.operation.DeployProcessOperation.undeploy(DeployProcessOperation.java:281)
org.bonitasoft.studio.engine.operation.DeployProcessOperation.run(DeployProcessOperation.java:111)
org.bonitasoft.studio.engine.operation.RunProcessOperation.run(RunProcessOperation.java:83)
org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)

If this is portal, then there is no organization when you start, you MUST import and organization before you do anything else.

Regarding 404 - don’t know where this is happening, have you installed the portal correctly?

Seems like there is a bug on the latest version i.e 6.5 Unable to connect with mysql db same step I’ve tried on 6.4 it’s working fine.

I have the same problem, even though my authenticated user is walter.bates with password bpm.
Here is the part of my bonita.log

java.lang.Exception: Attempt to login with user walter.bates has failed! Please check that this user exists in the active organization and/or that the password is correct in your run configuration of Medical timeout (1.0).
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.createSession(DeployProcessOperation.java:138)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.undeployProcess(DeployProcessOperation.java:303)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.undeploy(DeployProcessOperation.java:298)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.run(DeployProcessOperation.java:115)
at org.bonitasoft.studio.engine.operation.RunProcessOperation.run(RunProcessOperation.java:80)
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)
Caused by: org.bonitasoft.engine.platform.LoginException: org.bonitasoft.engine.core.login.SLoginException: User name or password is not valid!
at org.bonitasoft.engine.api.HTTPServerAPI.invokeMethod(HTTPServerAPI.java:143)
at org.bonitasoft.engine.api.impl.ClientInterceptor.invoke(ClientInterceptor.java:88)
at com.sun.proxy.$Proxy29.login(Unknown Source)
at org.bonitasoft.studio.engine.BOSEngineManager.loginTenant(BOSEngineManager.java:262)
at org.bonitasoft.studio.engine.BOSEngineManager.loginTenant(BOSEngineManager.java:247)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.createSession(DeployProcessOperation.java:136)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.undeployProcess(DeployProcessOperation.java:303)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.undeploy(DeployProcessOperation.java:298)
at org.bonitasoft.studio.engine.operation.DeployProcessOperation.run(DeployProcessOperation.java:115)
at org.bonitasoft.studio.engine.operation.RunProcessOperation.run(RunProcessOperation.java:80)
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)
at < ========== Beginning of the server stack trace ========== >. ( )
at org.bonitasoft.engine.api.impl.LoginAPIImpl.login(LoginAPIImpl.java:75)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.bonitasoft.engine.api.impl.ServerAPIImpl.invokeAPI(ServerAPIImpl.java:467)
at org.bonitasoft.engine.api.impl.ServerAPIImpl.invokeAPIOutsideTransaction(ServerAPIImpl.java:284)
at org.bonitasoft.engine.api.impl.ServerAPIImpl.invokeAPI(ServerAPIImpl.java:276)
at org.bonitasoft.engine.api.impl.ServerAPIImpl.invokeMethod(ServerAPIImpl.java:131)
at org.bonitasoft.engine.api.internal.servlet.HttpAPIServletCall.doPost(HttpAPIServletCall.java:112)
at org.bonitasoft.engine.api.internal.servlet.HttpAPIServlet.doPost(HttpAPIServlet.java:35)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:646)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.bonitasoft.console.security.SessionFixationValve.invoke(SessionFixationValve.java:77)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
at Caused by: org.bonitasoft.engine.core.login.SLoginException.: User name or password is not valid! ( )
at org.bonitasoft.engine.core.login.SecuredLoginServiceImpl.authenticationFailed(SecuredLoginServiceImpl.java:142)
at org.bonitasoft.engine.core.login.SecuredLoginServiceImpl.login(SecuredLoginServiceImpl.java:109)
at org.bonitasoft.engine.api.impl.LoginAPIImpl$LoginAndRetrieveUser.call(LoginAPIImpl.java:206)
at org.bonitasoft.engine.api.impl.LoginAPIImpl$LoginAndRetrieveUser.call(LoginAPIImpl.java:187)
at org.bonitasoft.engine.transaction.JTATransactionServiceImpl.executeInTransaction(JTATransactionServiceImpl.java:312)
at org.bonitasoft.engine.api.impl.LoginAPIImpl.loginInternal(LoginAPIImpl.java:129)
at org.bonitasoft.engine.api.impl.LoginAPIImpl.loginInternal(LoginAPIImpl.java:112)
at org.bonitasoft.engine.api.impl.LoginAPIImpl.login(LoginAPIImpl.java:71)
at … 38 more. ( )

I am new to bonita and i am also geeting same problem and i checked organisation also there my user walter.bates is exisiting.

@johntsamis and @ranvir9270 → Where are you running this? In Studio or Portal?

on studio, and i newbie for bonita 7.3.3 and same problem while run