How to Archive a case that is still active
I have several cases which are assigned to different users but they don't want to take any action. These cases have been lying with users for more than 1 year.
I don't want to delete the case but I want to archive the case.
Is there a way to archive an active case by passing the case id. ?
Please point me to a Java API or Rest Api
You can use the
There is no REST API equivalent in provided api.
Thank you Romain, I will check out this method.