How to Archive a case that is still active

Submitted by Dibyajit.Roy on Mon, 03/01/2021 - 17:28

Hello Community

I have several cases which are assigned to different users but they don't want to take any action. These cases have been lying with users for more than 1 year.
I don't want to delete the case but I want to archive the case.

Is there a way to archive an active case by passing the case id. ?

Please point me to a Java API or Rest Api

Thanks

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1 answer

Submitted by romain.bioteau on Wed, 03/03/2021 - 14:46

This one is the BEST answer!

Hi,

You can use the processApi.cancelProcessInstance(processInstanceId) method.
There is no REST API equivalent in provided api.

HTH
Romain

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Submitted by Dibyajit.Roy on Wed, 03/03/2021 - 14:48

Thank you Romain, I will check out this method.

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Submitted by Dibyajit.Roy on Wed, 03/03/2021 - 17:10

Working script.

import org.bonitasoft.engine.api.LoginAPI;
import org.bonitasoft.engine.bpm.connector.ConnectorInstance;
import org.bonitasoft.engine.bpm.connector.ConnectorInstancesSearchDescriptor;
import org.bonitasoft.engine.bpm.connector.ConnectorState;
import org.bonitasoft.engine.bpm.connector.ConnectorStateReset;
import org.bonitasoft.engine.search.Order;
import org.bonitasoft.engine.search.SearchOptions;
import org.bonitasoft.engine.search.SearchOptionsBuilder;
import org.bonitasoft.engine.search.SearchResult;
import org.bonitasoft.engine.session.APISession;
import com.bonitasoft.engine.api.LogAPI;
import com.bonitasoft.engine.api.ProcessAPI;
import com.bonitasoft.engine.api.TenantAPIAccessor;
import com.bonitasoft.engine.log.Log;
import com.bonitasoft.engine.log.LogSearchDescriptor;

apiAccessor.processAPI.cancelProcessInstance(16003);

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