Troubleshooting

marielle.spiteri's picture
marielle.spiteri
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If you are developping with the UI Designer, this could happen to you ...

You start your Studio and try to open a page, a form or the UI Design interface but it doesn't work... read the troubleshooting article to understand why.

marielle.spiteri's picture
marielle.spiteri
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This post will help you manage the Apache Tomcat vulnerability issue CVE-2020-1938.

unai.gaston.caminos's picture
unai.gaston.caminos
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You have set up your Bonita so it connects to your database server that is located in a private network protected by a firewall.

Everything works fine: you are able to connect to the Bonita portal; you can check your cases, you can execute your tasks; your processes move forward normally.

But then, if your platform remains inactive for some time (~1 hour, for example), when you get back, the server is not responding any more and you get Error: Bonita server not responding after an inactivity period because it can not connect to the DB that is protected by a firewall

Jerome.Jargot's picture
Jerome.Jargot
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Why can't I modify the initialization script?

In the Data tab, select the business variable, click the pen icon to edit the initialization script, etc.

The changes are not saved: when I edit again the script it is unchanged.

Explanation

This is a bug with Studio versions 7.10.1, 7.10.2, 7.10.3, 7.10.4 (all editions).

FYI: 7.10.0 does not experience the bug.

marielle.spiteri's picture
marielle.spiteri
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My REST API extension does not compile anymore. It used to work, it broke after I imported a workspace from an old Studio version into my current 7.7.5 Studio. Why?

marielle.spiteri's picture
marielle.spiteri
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Component: SSL | Version: N/A

Symptoms

You see the following error in your logs:

marielle.spiteri's picture
marielle.spiteri
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Why isn't my widget File viewer showing my PDF file, forcing it to download or displaying its ASCII content instead?

delphine.coille_1353541's picture
delphine.coille...
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This page called Grumman analyses your messages usage and fixes issues in multiple situations :

  • Reconcilation stuck
  • Incomplete message
  • Error on operation behind a message
  • Duplicate send message

This page will help you as a developer debugging and fixing issues quite faster and with less manual actions.

marielle.spiteri's picture
marielle.spiteri
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Component: SSL | Version: N/A | Edition: Subscription

Problem

You have setup SSL in your Bonita server. This enables you to use secure HTTP (HTTPS) to access the portal.

Jerome.Jargot's picture
Jerome.Jargot
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Component: Bonita | Version: 7+ | Edition: All

Question

How to cope with JavaScript stack trace in my web browser JS debugger's console after a migration?

As a developer, using the UI Designer, I am modifying the web pages for our living applications. One HTML widget is not displayed anymore since environments have been migrated.

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