Troubleshooting

Jerome.Jargot
Blog Categories: 

Component: Linux or java process | Version: N/A

Question

The failure occurs sporadically.

The two servers are active and the service is available.

All of a sudden, the load balancer fails to find an healthy bonita: Internal Server Error 500 is received in response to the HTTP requests.

These messages are generated in the log files:

Jerome.Jargot
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Component: sap-jco3-callfunction | Version: 1.0.0
Component: Bonita | Version: All | Edition: Subscription

ConnectorException: Can't get a SAP Destination Provider

We are using the bonita Connector in order to Call a SAP function (BAPI, RFC or ZBAPI) using SAPjco3. There are several connectors used with different tasks, which are part of several processes.

marielle.spiteri
Blog Categories: 

Component: Bonita Engine | Version: All

Oracle Database error - WARNING: bitronix.tm.recovery.Recoverer error running recovery on resource 'jdbc/bonitaDSXA', resource marked as failed (background recoverer will retry recovery) (error=XAER_RMERR)

I am having this error when starting Bonita, what can be happening :

marielle.spiteri
Blog Categories: 

Component: Engine | Version: N/A

I cannot deploy the bdm.zip in my portal and see this error in the bonita logs:

Jerome.Jargot
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Component: PostGreSQL | Version: 9.3
Component: Bonita | Version: 7.8.3

Downloading the configuration from Bonita engine database into the local disk using setup.sh pull is super slow: arround 60 seconds.

Answer

Usually, this action is taking less than 2 seconds.

marielle.spiteri
Blog Categories: 

Component: Migration Tool | Version: N/A

I am unable to use the migration tool on my PostgreSQL 10.x server.

There are these messages in the migration-2019-03-13-104435.log file:

Jerome.Jargot
Blog Categories: 

Component: Migration Tool | Version: 2.39.0

What can I do if I am unable to use the migration tool?

There are these messages in the migration-2019-03-19-124431.log file:

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