Troubleshooting

Potential forms iframes are impacted in Chrome 92 after recent change to cross-origin iframe JavaScript dialogs.

If you are using Cross-origin iframe JS dialogs in your Bonita forms, you might be impacted by this change in Chrome and Edge 92+.

Read this article to learn more about it.

If you are developping with the UI Designer, this could happen to you ...

You start your Studio and try to open a page, a form or the UI Design interface but it doesn't work... read the troubleshooting article to understand why.

This post will help you manage the Apache Tomcat vulnerability issue CVE-2020-1938.

You have set up your Bonita so it connects to your database server that is located in a private network protected by a firewall.

Everything works fine: you are able to connect to the Bonita portal; you can check your cases, you can execute your tasks; your processes move forward normally.

But then, if your platform remains inactive for some time (~1 hour, for example), when you get back, the server is not responding any more and you get Error: Bonita server not responding after an inactivity period because it can not connect to the DB that is protected by a firewall

Why can't I modify the initialization script?

In the Data tab, select the business variable, click the pen icon to edit the initialization script, etc.

The changes are not saved: when I edit again the script it is unchanged.

Explanation

This is a bug with Studio versions 7.10.1, 7.10.2, 7.10.3, 7.10.4 (all editions).

FYI: 7.10.0 does not experience the bug.

My REST API extension does not compile anymore. It used to work, it broke after I imported a workspace from an old Studio version into my current 7.7.5 Studio. Why?

Component: SSL | Version: N/A

Symptoms

You see the following error in your logs:

Why isn't my widget File viewer showing my PDF file, forcing it to download or displaying its ASCII content instead?

This page called Grumman analyses your messages usage and fixes issues in multiple situations :

• Reconcilation stuck
• Incomplete message
• Error on operation behind a message
• Duplicate send message

This page will help you as a developer debugging and fixing issues quite faster and with less manual actions.

Component: SSL | Version: N/A | Edition: Subscription

Problem

You have setup SSL in your Bonita server. This enables you to use secure HTTP (HTTPS) to access the portal.