Can't resume BPM services after deploy BDM.

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I'm having troubles to restart BPM services after deploy / install a BDM, that has only one object, with two columns, is an early implementation.

I've just looking some comments in forum, but I can't find the logs and configurations, I think that is because I'm using the lates version available to download at this days.

How can I inspect .log files to see if I have an error?
How can I solve this error?
The portal isn't showing errors, and in the BDM section, it says that is installed successfully.

Please, I need some help.

Thanks Regards

Comments

Submitted by Dibyajit.Roy on Sat, 09/14/2019 - 09:36

Hi
Did you check the session timeout value ?
I was using Weblogic Server to run Bonita. Everytime I do a deploy BDM, i am unable to resume the BPM Services. I have increased the timeout to 60 mins and let the operation to continue.
I get no response from page but after 20 mins, when I refresh the page, it shows all working fine.

Regards

Submitted by bastien.laurent... on Mon, 09/16/2019 - 15:02

In witch environment are you working? Bonita bundle? Directly in BonitaStudio? Other platform?

Submitted by Dibyajit.Roy on Mon, 09/16/2019 - 15:20

I am using Bonita Bundle with Weblogic server.
This is Production environment with Live Users.
After preparing the BDM from Studio, I deploy the BDM to Bonita Portal in the production environment.

Submitted by martin_1391926 on Mon, 09/16/2019 - 15:22

Hi Dibyajit.Roy. Thanks for your response.

I'm not specialist in Java apps, how can I check that value? I'm Ruby dev, and I've never working with java or tomcat deploys before.

Submitted by martin_1391926 on Mon, 09/16/2019 - 15:22

Hi Dibyajit.Roy. Thanks for your response.

I'm not specialist in Java apps, how can I check that value? I'm Ruby dev, and I've never working with java or tomcat deploys before.

Submitted by martin_1391926 on Mon, 09/16/2019 - 15:25

Hi bastien.lauren, I'm using Bonita bundle with tomcat, over Ubuntu server.
The rare situation is that when I tried to reupload bdm and install and it cashed, the services started fine, but when bdm is installed successfully, it can't start.

Submitted by Dibyajit.Roy on Mon, 09/16/2019 - 15:26

So I assume that you are using Tomcat to run bonita.
There will be a default session timeout value for tomcat. You need to check what is currently set.
Try to increase the value and see if that helps.
I have set my timeout value to 60 mins.
So Bonita will try to resume for 60 mins and will not face session timed out .
Usually 60 mins is too long time. System can come up within 10 mns

Submitted by bastien.laurent... on Mon, 09/16/2019 - 15:46

Bonita log file are in:
/server/logs
You will be able to see the error

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